Noticeboard

There’s an outage from our telecom provider due to which our landline 080-66251111 is down. You can reach us by email at support@fyers.in or on our alternative number 080-60001111.

We regret the inconvenience caused!

Update!

The issue has been resolved, and the support lines are back up.

GoldM and Silver contracts expiring on 4th October 2022 are due for compulsory delivery. These contracts will come under a staggered delivery tender period 5 days prior to the expiry date. Please square off your positions before 10:00 PM on 27th September 2022, failing which we will be squaring off your positions to avoid physical delivery.

Kindly note that we have scheduled maintenance to the My Account today. As a result, clients will not be able to access their back office. Clients are requested to use the old back office by clicking on 'Client Login (Mobile/Web)' for the time being.

Update!

The maintenance is completed, and the My Account is back up again.

Kindly note that there is a slight delay in receiving the OTP at the clients' end in the new login module. Our concerned team is looking into it. Meanwhile, clients are requested to login to our trading platforms using the Legacy version (Previous version) available at the bottom of the login module.

Update!
The issue has been resolved. Clients can login to the new login module through OTP in real-time.

We regret the inconvenience caused!
 

Gold Petal & Gold Guinea contracts that are expiring on 30th September are due for compulsory delivery. These contracts will come under a staggered delivery tender period 5 days prior to the expiry date. Please square off your positions before 10:00 PM on 23rd September, failing which we will be squaring off your position to avoid physical delivery.

As published in our recent notice, In The Money (ITM) options contracts that are left to expire will devolve into futures contracts. You will need to have the required margins to hold a futures contract in such a case. The margin requirements are mentioned in our margin calculator. This is applicable to the Gold Option Contracts Expiry On 26th September 2022.

Note: If you have ITM options positions on expiry day but do not have sufficient margins to hold futures position before devolution, your position will be squared off anytime after 10:00 PM today.

Near-month contracts of all the following base metals, which are expiring on 30th September, are due for compulsory delivery on MCX. Aluminium, Nickel, Copper, Lead, and Zinc are contracts that come under the staggered delivery tender period 5 days prior to the expiry date. Please square off your positions before 10:00 PM on 23rd September 2022, failing which our risk team will be squaring off your position to avoid physical delivery.

Agricultural contracts of Mentha Oil, Rubber & Cotton that expire on 30th September 2022 are due for compulsory delivery. These contracts come under the staggered delivery tender period. Please square off your positions before 04:00 PM on 23rd September, failing which we will be squaring off your position to avoid physical delivery.

As per the exchange guidelines, the Two Factor Authentication has been implemented in our trading platforms with effect from 23rd September 2022. As a result, there have been slight changes in the login module of all our platforms. Below are the applicable changes:

• Passwords will be replaced with OTPs in this implementation.
• Clients can login to all the FYERS platforms using the Client ID or Mobile number, authenticate using OTP, and enter the 4 digit PIN.
• Using OTP, clients can modify flows like Change PIN, Forgot PIN, Forgot Client ID, Blocked User, etc.
• The OTP will be sent to the registered Email ID, Mobile number, and WhatsApp.
• If the number of OTP attempts exceeds 3, the OTP has to be resent and authenticated.

Note:

• As country codes other than +91 (India) are not supported, NRI clients will not receive any OTP to their registered mobile number or through WhatsApp. However, they must authenticate the login using OTP sent to their registered email ID.
• Clients must remember the password to login to our Desktop terminal (FYERS One) along with the PIN.
• If the number of attempts to authenticate OTP exceeds 20 for the day, the client/s will get an error stating ‘Account Blocked.’ In such cases, clients are required to contact our support.
• The Time-based One Time Password (TOTP) is under development and will be implemented soon.

For more details, refer to this circular.

Kindly note that our registered office address has been changed and is as specified below:

FYERS Securities Private Limited
Brigade Magnum, 
9th Floor, Wing A, 
International Airport Road, 
Kodigehalli Gate, Hebbal, Byatarayanapura, Amruthahalli, 
Bengaluru - 560092

For any queries, contact us.