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080-456 99 999
Dealing (9:00 AM - 11:55 PM)
Support (9:00 AM - 11:55 PM)
Partner Support (9:30 AM - 6:30 PM)
All lines close at 5 PM on Saturday.

Escalation Matrix

Details Contact Person Email ID Address Contact No. Working Hrs
(Mon-Fri)
Customer Care Fyers Support Team [email protected]

FYERS Securities Private Ltd

Brigade Magnum,
9th Floor, Wing A,
International Airport Road, Kodigehalli Gate, Hebbal,
Byatarayanapura, Amruthahalli,
Bengaluru - 560092.
080-60001111 08.30 am to 5.30 pm
Head of Customer Care Mr.Pathi Rahul [email protected] 080-45588634 10 am to 6 pm
Compliance Officer Mr.Bikash Swain [email protected] 080-45588633 10 am to 6 pm
CEO Mr.Tejas Khoday [email protected] 080-45588632 10 am to 6 pm

Important Note

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

SMART ODR

In accordance with SEBI circular dated July 31, 2023, w.e.f August 16, 2023, all disputes against Trading Members shall be filed on the ODR Portal. For link to ODR portal is https://smartodr.in/login

Details Contact Person Email ID Address Contact No. Working Hrs
(Mon-Fri)
Customer Care Fyers Support Team [email protected]

FYERS Securities Private Ltd

Brigade Magnum,
9th Floor, Wing A,
International Airport Road, Kodigehalli Gate, Hebbal,
Byatarayanapura, Amruthahalli,
Bengaluru - 560092.
080-60001111 08.30 am to 5.30 pm
Head of Customer Care Mr.Pathi Rahul [email protected] 080-45588634 10 am to 6 pm
Compliance Officer Mr.Bikash Swain [email protected] 080-45588633 10 am to 6 pm
CEO Mr.Tejas Khoday [email protected] 080-45588632 10 am to 6 pm

Important Note

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

SMART ODR

In accordance with SEBI circular dated July 31, 2023, w.e.f August 16, 2023, all disputes against Trading Members
shall be filed on the ODR Portal. For link to ODR portal is https://smartodr.in/login

Details Contact Person Email ID Address Contact No. Working Hrs
(Mon-Fri)
Customer Care Fyers Support Team [email protected]

FYERS Securities Private Ltd

Brigade Magnum,
9th Floor, Wing A,
International Airport Road, Kodigehalli Gate, Hebbal,
Byatarayanapura, Amruthahalli,
Bengaluru - 560092.
080-60001111 08.30 am to 11:55 pm
Head of Customer Care Mr.Pathi Rahul [email protected] 080-45588634 10 am to 6 pm
Compliance Officer Mr.Bikash Swain [email protected] 080-45588633 10 am to 6 pm
CEO Mr.Tejas Khoday [email protected] 080-45588632 10 am to 6 pm

Important Note

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://www.mcxindia.com/Investor-Services
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

SMART ODR

In accordance with SEBI circular dated July 31, 2023, w.e.f August 16, 2023, all disputes against Trading Members
shall be filed on the ODR Portal. For link to ODR portal is https://smartodr.in/login

Details Contact Person Email ID Address Contact No. Working Hrs
(Mon-Fri)
Customer Care Fyers Support Team [email protected]

FYERS Securities Private Ltd

Brigade Magnum,
9th Floor, Wing A,
International Airport Road, Kodigehalli Gate, Hebbal,
Byatarayanapura, Amruthahalli,
Bengaluru - 560092.
080-60001111 08.30 am to 5.30 pm
Head of Customer Care Mr.Pathi Rahul [email protected] 080-45588634 10 am to 6 pm
Compliance Officer Mr.Akash Sharma [email protected] 080-47349013 10 am to 6 pm
CEO Mr.Tejas Khoday [email protected] 080-45588632 10 am to 6 pm

Important Note

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html
Please quote your complaint ref no. while raising your complaint at SEBI SCORES/ Depository portal.

SMART ODR

In accordance with SEBI circular dated July 31, 2023, w.e.f August 16, 2023, all disputes against Trading Members
shall be filed on the ODR Portal. For link to ODR portal is https://smartodr.in/login

Details Contact Person Email ID Address Contact No. Working Hrs
(Mon-Fri)
Customer Care Fyers Support Team [email protected]

FYERS Securities Private Ltd

Brigade Magnum,
9th Floor, Wing A,
International Airport Road, Kodigehalli Gate, Hebbal,
Byatarayanapura, Amruthahalli,
Bengaluru - 560092.
080-60001111 08.30 am to 5.30 pm
Head of Customer Care Mr.Pathi Rahul [email protected] 080-45588634 10 am to 6 pm
Compliance Officer Mr.Akash Sharma [email protected] 080-47349013 10 am to 6 pm
CEO Mr.Tejas Khoday [email protected] 080-45588632 10 am to 6 pm

Important Note

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.gov.in/scores/Welcome.html
Please quote your complaint ref no. while raising your complaint at SEBI SCORES/ Depository portal.

SMART ODR

In accordance with SEBI circular dated July 31, 2023, w.e.f August 16, 2023, all disputes against Trading Members
shall be filed on the ODR Portal. For link to ODR portal is https://smartodr.in/login

Key Managerial Personnel Details

No. Name Designation Contact No. Email ID
1 Tejas Khoday CEO & Managing Director 080-45588632 [email protected]
2 Yashas Khoday CTO & Director 080-45588632 [email protected]
3 Bikash Swain Compliance Officer 080-45588633 [email protected]
4 Akash Sharma Compliance Officer 080-47349013 [email protected]

List of Authorized Person

No. Authorized Person’s Name Authorized Person’s Code (Exchange wise) Constitution Status Registered Address Terminal Allotment (Yes/No) No of Terminals
Address City State Pin
1 Shailesh Shamrao Meshram AP2935000041 Individual Approved L-401, plot No: 56, Splendor Near Jalvayu vihar, Sector 20 Kharghar Raigarh Chattisgarh 410210 No N/A

Additional Information
for Clients

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Procedure for filing a complaint & checking the status of the complaint

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Go to Investor Charter

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