Update on New Payout Flow and Real-Time Fund Blocking

We're rolling out an update to our payout system today, aimed at making the withdrawal process more straightforward and secure for everyone. A key feature of this update is the introduction of real-time fund blocking. What this means for you:

• Immediate Fund Blocking: When you request a withdrawal, the amount will be blocked immediately. This is to ensure that the funds are securely set aside for your withdrawal.
• Change in Trading Fund Accessibility: Previously, funds marked for withdrawal could still be used for trading. With the new system, to use these funds again for trading, you'll need to cancel your withdrawal request before it's processed.

This update is part of our ongoing efforts to enhance our services and ensure a secure, efficient trading environment for our clients.