Slight Delays in Updating Funds Added to your Account
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Slight Delays in Updating Funds Added to your Account

Resolved
8 October '2022
06:00 AM

Kindly note that due to the bank holiday on Saturday and expected delays from the payment gateway settlements, there might be a waiting period in updating the funds in your trading account on Monday, i.e., 10th October 2022. As a result, clients are requested to consider the below points before initiating the fund transfer:

  1. The UPI payments (Primary method) might take up to 2 hours to reflect in the clients’ trading accounts.

  2. The fund transfers via IMPS, NEFT, and RTGS using our Virtual ID might take up to 2 hours to reflect in the clients’ trading accounts.

  3. The fund transfers via Instant Payment Gateway (Netbanking) might take up to T+1 day to reflect in the clients’ trading accounts. 

Note:

  • To reduce the wait time, kindly consider adding funds in advance, i.e., on Saturday or Sunday.
  • The wait time will be applicable to all the fund transfers done on Saturday and Sunday, wherein the funds will reflect on Monday, 2 hours after the commencement of the banking hours. Possible scenarios for the below-specified cases, along with examples:

Scenario 1:​ Funds transferred using Instant payment gateway (UPI), NEFT, RTGS, or IMPS on Saturday, Sunday or Monday. ​​​​​​

Mr. A transferred funds of ₹15,000 on Saturday (8th October) using Instant Payment Gateway (UPI). Such funds will only reflect on Monday, 2 hours after the commencement of the banking hours in his trading account.

Scenario 2: Funds transferred using Instant payment gateway (Netbanking) on Saturday or Sunday.

Mr. A transferred funds of ₹1,50,000 on Sunday (9th October) using the Instant Payment Gateway (Netbanking). Such funds will only reflect on Monday (T+1 Day), 2 hours after the commencement of the banking hours in his trading account.

Scenario 3: Funds transferred using Instant payment gateway (Netbanking) on Monday.

Mr. A transferred funds of ₹1,50,000 on Monday (10th October) using the Instant Payment Gateway (Netbanking). Such funds will only reflect on Tuesday (T+1 Day), 2 hours after the commencement of the banking hours in his trading account.

Update:

10th October, 2:30 PM - The Instant payment gateway (UPI & Netbanking), NEFT, RTGS & IMPS are all back online, and the funds transferred using these modes will be updated as usual. We appreciate your patience.

For any queries, kindly contact us.

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