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Intermittent Withdrawal Issues - My Account

Issue has been resolved!
05 April '2023
06:00 PM

We are currently experiencing intermittent errors with our backoffice system, which is causing some clients to be unable to place withdrawal requests through the My Account portal. Rest assured, we are working to resolve the issue at the earliest.

In the meantime, affected clients can still make their withdrawal requests by accessing the old backoffice available at the bottom of the My Account page or by logging into https://account.fyers.in/WebClient/ and following the steps below:

  1. Enter your Client ID, and use your PAN as the password.
  2. Click on 'Request' and then select 'Withdraw Funds'.
  3. To view your withdrawable amount, click on 'View Punch'.
  4. Enter the amount you wish to withdraw and submit your request.

If you follow these instructions, your withdrawal request will be placed successfully, and you will receive your funds. We apologize for any inconvenience caused and will keep you updated on the status of our backoffice system.

Update:

The withdrawal issues have been resolved. Clients can place requests through the My Account portal.

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