Due to a delay in receiving exchange files, we couldn't complete the end-of-day (EOD) processes for 2nd August 2024. The following will be impacted for clients who traded or placed withdrawals:
We are coordinating with the exchange to receive the files and initiate the EOD processes as soon as possible.
We regret the inconvenience caused.
Update:
We've received the exchange files, and the payouts has been processed today.