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Last updated on October 14, 2026

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FYERS Securities Private Limited, 901 and 902, 9th Floor,
A Wing, Brigade Magnum, Amruthahalli, Kodigehalli Gate,
Hebbal, Bangalore - 560092

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Investor Charter - Depositories
Investor Charter - Stock Brokers

Investment in securities markets are subject to market risks, read all the related documents carefully before investing as prescribed by SEBI. Issued in the interest of the investors.
The clients can write to [email protected] for any account opening related queries. Also you can send IT / Tech related feedback to [email protected]
For any complaints / Investor grievances email to [email protected]. Also refer our investor grievance matrix from our contact us page. A client can also opt to write to NSE or MCX or BSE or CDSL to resolve in form of grievance.
For revocation of E-DIS mandate and related queries, kindly reach out to us at [email protected].
Disclaimer: Ensure that no unauthorized transactions occur in your account. Kindly update your mobile number /email IDs with your stock brokers to receive information of your transactions directly from Exchange on your mobile/email at the end of the day.

Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.
Procedure to file a complaint on SCORES and SMARTODR Portal : Register on SCORES portal. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID. SMART Online Dispute Resolution (ODR) | For more information on the ODR mechanism, please refer to the Circular. Benefits: i.Effective Communication. ii.Speedy Redressal of Grievance / Dispute.

KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. Dear Investor, if you are subscribing to an IPO, there is no need to issue a cheque. Please write the Bank account number and sign the IPO application form to authorize your bank to make payment in case of allotment. In case of non allotment the funds will remain in your bank account. As a business we don't give stock tips, and have not authorized anyone to trade on behalf of others.*Investments in the securities market are subject to market risks; read all the related documents carefully before investing.

The RDG Transfer facility is now available for seamless own-account transfer of Government Securities between Demat and RBI Retail Direct Gilt (RDG) accounts More details.