Chat with customer care

Support Desk
1

Even you dont have any basic help and support system for your customers,

There is no chat options to ask some problems in your application.

I am literely searching for the option in help and support.

Although you have long experience in this industry, you people at least learn some basics things from DHAN a lot.

shame on you

2

Hi @114949247329200808562, I hear your frustration and truly regret any inconvenience you’ve faced. At Fyers, excellence in customer support is our top priority, and take your feedback seriously. Please be assured, we are fully equipped and committed to resolving any issues you encounter:

  • Email Support: Reach us directly at [email protected] for prompt assistance.
  • Phone Support: the customer support number is in the link.
  • Social Media: Get in touch via Twitter, Facebook, or LinkedIn for quick support.
  • Help Center: Visit our support potral, offering a wide range of FAQs and guides.
  • Live Chat: we do have live chat for account opening however your feedback is fully noted for other support.

Your trust is invaluable to us, and we’re dedicated to restoring it by providing the solutions you need. Let us know how we can assist you further.

3

Hi

6

What is referral partner program in fyers

7

Good morning sir

What is the amount i can deposit

9

Good morning

10

i want to automate my strategy. my conditions is after 9.16 if the sensex option strike price around 100 go up by 8% then buy CE and if it goes down then buy PE. Sl is 6% for both and TSL 1:1, . can anyone explain how to automate the strategy. i could not locate condition for momentum 8% up or down. contact no 98940*****

11

How can I use Automation strategies listed in your platform and backrest

12

in my account my charts are hangout in last 4 days what is issue please help me on this

13

hi I am your Fyers Demat Account Holder what is ICAI charges means

14

I had been charged with Rs 10,578 ? whats this charges for

15

How to use trading automation in fyers account

16

Hi

17

When i want to take selfie it’s keep saying no proper light, even though in good light

18

Hi @Hanuma_Narayanam, could you please clarify where you’re facing this issue? Is it while taking the selfie during the account opening process or somewhere else on the FYERS platform?

19

Hi Guru, you can use FYERS Automate to create and run rule-based trading strategies without coding. Go to FYERS Web → Automate, choose from the available ready-made strategies or create your own workflow using Triggers, Conditions, and Actions. You can also backtest your strategy before deploying it live.

For more details, refer to:

If you need any help while setting up your automation, feel free to reach out to us here. We’ll be happy to assist you.

20

Hi Asif, could you please share a screenshot or the details of the ₹10,578 charge shown in your account? This will help us identify the charge and clarify the exact reason for the deduction.

21

Hi Bharath, sorry to hear that. Could you please share a screen recording of the issue along with the platform you’re using (FYERS Web or App) and the chart type? This will help us understand the issue better and assist you accordingly.

22

Hi Guru, you can use the ready-made strategies available in FYERS Automate by going to Automate → Explore Strategies. Select a strategy, review the workflow, and customise the triggers, conditions, actions, and risk settings if required.

To backtest it, open the strategy and select Backtest. Choose the historical period, enter the initial capital and slippage, and run the backtest to review how the strategy would have performed using historical data.

For a step-by-step guide, refer to:

You can also read our detailed blog on Backtesting in FYERS Automate:

If you need any help while setting up or backtesting a strategy, feel free to reach out to us here. We’ll be happy to assist you.

23

Hi Vaidyanathan, you can automate this strategy in FYERS Automate, but the exact setup depends on what you mean by an 8% move.

The Price Breakout trigger supports percentage-based conditions such as Intraday Change % and Day Change %. Intraday Change % measures the move from the day’s opening price to the current LTP, while Day Change % measures the move from the previous close.

For your strategy, you can select the SENSEX option based on a premium close to ₹100, place the CE or PE order as required, and configure a 6% stop-loss along with a percentage-based trailing stop-loss in the order action.

However, if your requirement is specifically to capture the option premium at 9:16 AM and then trigger when that same premium moves 8% up or down from the 9:16 AM value, that is different from the standard Intraday Change % condition. Please share this clarification here, and we can help you with the appropriate workflow.

Also, for your privacy, we recommend not sharing your contact number publicly.