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Order Rejected : Fresh position blocked due to KRA pending
I am not able to trade n facing above error. Don’t know how to solve it.
Hi @105172664730362486661, please DM me your Client ID so that I can check and get back to you.
Hi Shruthi, This is Nur Hasan. My Client ID is YN04073. I opened my Account last month on 15-Mar-24. My KRA is still pending. All i get is the same email from Customer Support that I would receive the updates in next 24-48 Hours. Am getting fed up and about to close the account now as am not able to use my funds which are lying with me for active trading. Please confirm if you can help and close this. If not, i plan to close this account permanently. Thanks!
This message is written on my Dad’s behalf as he is not Tech Savvy.
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Hi @113595631894773992299, I will check and get back to you.
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I understand your concern regarding the delay in the KYC process @113595631894773992299, but upon checking, it is still under process by KRA. Our team is actively following up on the status and I will keep you updated on any developments. It may take up to 2 working days to complete the process. For reference, please see the attachment.
Unfortunately this is the update i have been getting from last 1 month. If there is no governing body who can intervene and expedite, i think it’s a lost case. UPDATE IS OF NO RELEVANCE NOW TO ME. NEED RESOLUTION NOW, AFTER MORE THAN 1 MONTH OF WAITING.