Worst support system

I have raised a ticket regarding your worst support system.

On 30th September 2021 I have placed a withdrawal request of Rs. 3000, which suppose to credit to my Kotak Mahindra Bank Account which I have submitted for the KYC. But unfortunately in Withdrawal History it, that amount has been credited to Yes bank which is not mine. and also I have raised a ticket in past for this glitch but still, there is no update regarding this. In addition, I have requested to withdraw my fund to my Kotak Mahindra Account bearing Account no. 3713589534 but still, the amount was credited to Yes bank.

I have attached photos of all transactions and withdrawals.

Hope this time I get a satisfying answer and service.

Fyers Account Number: xb04776

Raised Ticket Number: 574881

5 Likes

Hey @Msae5JxYEE,

Sincere apologies for the inconvenience caused to you. I have escalated your details to our team. They’re looking into it and will this checked on priority.

I will also keep you posted on this on DM.

Thanks!

Dear Sir,

I too agree with him i am also facing the problem. I raised the ticket no for so many times tried to call no one is attending we could not escalate the issues further. We do not have any forum to raise the issues. Same was referred to Vanshika also .No fruitful result.

id FS0050

Raised ticket no is 529291

1 Like

Worst and Fraudest Support System ever

How can you close my raised ticket without solving my problem and my concern? There is still no update regarding my query and I can’t even withdraw my amount from Fyers System. The same kind of problem is accruing still. The worst mistake was to open my trading account through Fyers. Kindly solve out my problem as you have promised.

Fyers Account Number: XB04776

Yes Sir, This is the worst support system I am suffering through.

Don’t make fake promises if you can not deal with them on time. Kindly solve my problem as soon as possible.

Hey @john_nakkeeran,

Apologies for such inconvenience. I reached out to you in DM. We’re not getting a response from the ILFS team. Hence there has been quite a delay.

I can understand this can be frustrating. Rest assured, we’re in constant touch with them. And it will be resolved very soon.