Ticket number : 1437300
on 18 april 2024 i reported a issue in fyers web of chart auto refresh when opened in multiple tabs, your executive said to me that i should screen record everything and email to fyers , that day i wasted around half an hour for the same. i did the same on 18 april, then on 22 april another executive of fyers told me to give him access to my pc through zoho so that he can cross check the issue , again he wasted 1 hour of mine and issue was still unresolved.
Now on 30 april 2024 , a fyers executive called me and said that this issue will get resolved in future so can i close the ticket id of yours, i replied to him that the issue is still not resolved why you are forcing again and again to close the ticket id.
Pathetic customer service.
fyers is getting worst day by day.
instead of working on resolving the issue and making your web platform more stable , you guys just wasting clients time