Websocket unsubscribe not working for python SDK

Support Desk
1

Similar to https://fyers.in/community/t/fyers-api-v3-data-websocket-unsubscribe-not-working-properly/21502

unsubscribe gives the following error
FYERS errored out. code = , reason = {‘code’: -300, ‘message’: ‘Please provide a valid symbol’, ‘s’: ‘error’}

Have tried the fix mentioned in the above mentioned link i.e. changing line 1743 in data_ws.py

This issue has been reported by multiple users, please share some resolution.

Thanks.

2

Hi @107582445796992755829,

Regret for the inconvenience.

Could you confirm if you’re using the mentioned method in the API - FYERS? Also, please share the code to help us understand the issue better. We have tested internally, and found no issues.

3

Yes I am using the mentioned method in fyers, hence I am getting the above mentioned error, which is an error that fyers library generates.
Here is the code snippet

fyers.unsubscribe(symbols=symbolsFyers) #symbolFyers = ['NSE:NIFTY24D1224350CE']

symbolsFyers is first subscribed, which works fine. But unsubscribe gives the error ‘code’: -300, ‘message’: ‘Please provide a valid symbol’.

This issue has been reported by multiple users so please check thoroughly. Simple ‘unsubscribed’ keyword search on this forum would show multiple users facing this issue.

4

Hi @107582445796992755829
Please DM your contact details.

5

Hey @naresh_janagama @R3bVyTWVQG
any update on this? I have DM’d the necessary details.