unable to trade

Support Desk
1

I am placing a order, it is showing error “[ENTRY ORDER] RED:Block Type:ALL Reason:Fresh positions blocked due to KRA pending.[ KRA_VIEW_ONLY ]”, I have already completed verification of email and mobile.

2

Hi @OMrEVSSm7I, the error you encountered is due to a KRA validation. However, could you please DM me your Client ID so that I can check and get back to you?

3

I have sent you DM, please check it