Token expirinng prematurely

Hi Team,

I am observing since many days that the token does not last few hour even though it is generated at about 9am in the morning.

Can advise how to prevent this issue and it’s not a plesant experience

Thanks,

P

Hey @panky.tiwari-qvw, could you please elaborate on the details and DM me your client ID to get this checked?

DMed you

it happened within 20 mins of generating the token today

Hi Team, the token expired today again but about 3pm post generation at 9am. This seems random or there is some condition in the backend which clears the tokens

Please check and help us resolve this.

Hi @panky.tiwari-qvw, we tried reaching you regarding this but couldn’t connect. Could you please let us know a convenient time to connect? We’ll be happy to discuss this with you and get it checked.

i have not faced this in last many months, you could provide them with more details.
with the standard python fyers pkg, it isnt an issue. not tested other implementations.