Orders getting rejected

Support Desk
1

Order are getting reject with message:
“16585 Not a valid account number”

Here is the screenshot:

1390×629 81.1 KB

Please try to resolve this problem at the earliest.

2

Hi @109964560615329725207, could you please DM me your client ID so that I can check and get back to you?

3

@shruthi_shetty Done

4

I have acknowledged your query in DM, @109964560615329725207.