KRA yet to be done for my account?

Support Desk
1

Hello Fyers Team,

My account got activated on December 14. Today I started trading in the account. I got the “attached” error message. While contacting customer support they say that KRA is not yet done for my account. Kindly confirm how long will KRA gets to be completed.?

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2

Hey @shammy_c,

As per the new KRA regulatory guidelines, a newly onboarded client can only trade once their KYC has been uploaded and approved by the CDSL Ventures Limited KYC Registration Agency (CVL KRA). The same might take 7 to 14 working days or more. We appreciate your patience and request you to wait as the delay is from the exchange side.

3

@lzMMNwbR8T it is more than 2 months since my account has been registerd in Fyers…still i have not got an update from the CVL KRA team…let me know what action should i take from my side and whom should i contact…if they think that i am missing on something at least they should have the courtesy to send me an email for clarification…i am surprised to see such a longwait for an account opening since December 3rd, 2022

4

Hi @shammy_c,

That’s concerning to hear. Please share your registered mobile number via DM so that I can check and escalate it to our concerned team manager right away.

5

We have addressed and resolved your concern in DM. Kindly check and update us accordingly.

6

Finally what happened

7

I’M ALSO FACING SAME PROBLEM :confused: I TRY TO TRADE BUT STILL SHOWING KRA PENDING PLEASE :folded_hands: DO SOMETHING ITS MORE THAN 1 MONTH

8

@110635804453704653020, I have acknowledged your query in DM.