Kindly resolve my issue of chart candles incorrect

Support Desk
1

charts candles high low open close is incorrect of every candles every charts every segment. Everywhere it’s showing incorrect data. See attachment I m giving you. Kindly resolve it as soon as possible please.:folded_hands:t2:

2

Hi @115332696076158344977, could you please elaborate on your concern so that I can help you with it?

3

Kisi b segment ka koi bhi chart kisi bhi time frame me dekhiye kisi bhi candle ka open high close low ki value alag h other brokers k charts se.. we need high accuracy of candle Kyuki hum candles k high k upar Trigger order lga k trade krte h.. agar candle ka high hi wrong show hoga toh humari fake breakout me entry hojayegi. Or Humara SL hit hojayega. Kindly check ur charts candles high low open close with other brokers. Find attachments. Kindly resolve my issue ASAP​:folded_hands:t2:

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4

@inu5ZehMa6 :backhand_index_pointing_up::backhand_index_pointing_down:t2: read my reply

5

Hi @115332696076158344977,

There is no issue with the chart. Market data is sourced from NSE, and charts run on a second-level pulse feed instead of tick-by-tick streaming. Because of this, you may notice very small differences in Open, High, Low, and Close values when compared with platforms that use tick-by-tick data. This is normal based on how data gets captured and aggregated across platforms.

The data source continues to be NSE. For reference, you can also refer to this article. Hope this helps.

6

@kGRGEpOlJ1 sometimes difference is more than 1 points so it matters for us. Do something I complain FYERS so many times. Do expenditures on server maintenance. Resolve the issue please. Because other brokers k bhi toh charts accurate de rhe h toh aapke bhi kro na sahi. Aap higher authority tak pahuchao ye matter please.

@tejas_khoday @v9D8hbBgwf @pranav_khambayatkar

@akhil_garg

7 
                 Hello Fyers Support Team,

I am using historical 5-minute BIOCON (NSE) OHLCV data downloaded from Fyers for an algorithmic trading/backtesting project.

While validating the dataset, I found some data-quality flags, including:

  • 34 candles where Open/Close falls outside the High/Low range
  • Some missing 5-minute bars during trading sessions
  • 31 zero-volume candles

I would just like to confirm whether these values and timestamps are consistent with the underlying exchange data provided through Fyers.

I can provide the CSV and the specific timestamps/records for verification if required.