Https://myaccount.fyers.in/ not opening

Support Desk
1

I keep getting error https://myaccount.fyers.in/ cannot be opened as you have reached limit. How can I reach limit when I am opening it for the 1st time. And strange thing is I get this error even when market is closed and even on sat and sun. And after trying 2-3 times (or sometimes more) or if opened in new tab it works.

This has started happening recently.

Please do something to fix this issue.

2

**Hi **@kalyani_wadnere, could you please share a screenshot of the exact error you’re facing? Also, kindly DM me your client ID so I can have this checked further. I’ve tried accessing the link from my end, and it’s working fine. There doesn’t seem to be any such limit in place.

3

Hello Shruthi,

The issue was not reproducible since morning. Now, after market hours i.e. around 17:20 its reproducible again.
Here is screen shot. I have DM you my client ID.

1161×666 43.1 KB

4

Any update on this?

5

Hey @kalyani_wadnere, our team tried reaching out to you multiple times to understand the issue in detail, but couldn’t get through on your registered contact details. Please DM me your preferred number so we can get in touch and assist you further.