Fyers Web - Popout chart not loading

Issue started today, the loading animation or throbber continues to show forever.

The main web interface loads ok. Anyone else getting this?

Hello @chirag, could you please follow these steps for troubleshooting?

  • Try hard reload (ctrl + shift + R - for Chrome & Mozilla Firefox ) (Command(⌘) + Option + R - for Safari )
  • Try in incognito/private tab.
  • Test the website on different browsers and see if the issue is browser-specific.
  • If the problem is browser specific it might be because of browser settings or compatibility, here you can Clear browser cache and cookies
  • Disable browser extensions if possible.

Also, please note that minimum 5MBPS speed is required. If the issue still persist after the troubleshooting, please feel free to reach out.

hard reload worked, thanks

Happy trading!