Fyers Web: Chart Zoom levels are not preserved

Support Desk
1

Hi Team,

Present Scenario:
When i have say zoomed out chart or zoomed in chart, the zoom level is not preserved on page refresh. The chart behaves the same as if on page refresh → reset chart view has been clicked.

Expected Behavior:
If the chart is zoomed out, it should remain at same zoom level on refresh. This was the behavior until a few days ago.

This seems to be a recent bug. Can you please revert it to earlier behavior?

Thanks

2

Hi @106734717936735401468, your feedback is duly noted on this.

3

HI @bhanu.prakash.7imf8zk9 when can we expect this to be fixed? It is causing major issues for me. tradingview.com and other major brokers all preserve the zoom level on refresh. Please treat this as urgent.

4

Hi @106734717936735401468, thanks for sharing your feedback. We understand your concern regarding the zoom level reset issue.
We’ve noted this feedback and shared it with the relevant team for review.

5

HI @bhanu.prakash.7imf8zk9 Do we have an update?