Concern Regarding Order Execution During Volatile Market Conditions – Decision to Move to Another Platform

Dear FYERS Team,

I would like to highlight a recurring issue I have been facing with order execution, particularly during periods of high volatility. I am sharing the relevant screenshots for your review, which demonstrate the difference between the intended order/SL price and the actual execution prices across multiple orders.

For example, in a trade where my planned loss was approximately 0.5% (~₹4,000), the actual loss can increase to around ₹5,000–₹7,000 due to the execution difference and am am not even putting associated charges. This makes it very difficult to maintain the predefined risk level.

Initially, I considered the order-splitting feature to be a very useful capability, as it could potentially help achieve more precise execution. However, based on my recent experience, the the current behavior during high-volatility situations makes it unsuitable for the way I manage my .

I understand that market volatility can affect execution and that slippage cannot always be completely avoided. However, the repeated impact on my risk and losses has become difficult for me to manage.

I wanted to share this feedback with the FYERS team, particularly the continuity/product team, so that the execution behavior and the attached examples can be reviewed and considered for future improvements.



Hi @110051646632011849218 , as you have already spoken with our team over the call, sharing the update here as well for reference.

As per the update from our team, we reviewed the trades you highlighted and explained the execution details during the call.

For the sell orders, the orders for both Lenskart and Alembic Pharma were placed below the prevailing market price, so they were executed at the available market price at that time:

  • Lenskart: Sell order placed at ₹662.40 and executed at ₹672.42.
  • Alembic Pharma: Sell order placed at ₹839.95 and executed at ₹851.47.

We also understand that your main concern was with the buy order execution, where you noticed a difference between the price entered and the execution price:

  • Lenskart: Buy order at ₹675 → executed at ₹676.05.
  • Alembic Pharma: Buy order at ₹856 → executed at ₹857.84.

As discussed, these differences can occur with Stop Market orders, as the order is executed at the available market price once the trigger condition is met, rather than guaranteeing the entered price.

We understand your expectation around getting an execution closer to the entered price, particularly during volatile market conditions.

Hope this clarifies the execution and the reason behind the price difference.