Charts are not updating on time, its lagging

premiaskumar29-jkp · July 31, 2023, 3:56am

samvadini4115-68p · July 31, 2023, 3:58am

There is also deviation of 20-30 points in bank nifty chart , compare to tradingview

pramodjanax-1iy · July 31, 2023, 4:05am

same

shruthi_shetty · July 31, 2023, 4:45am

Hi @premiaskumar29-jkp , @pramodjanax-1iy & @samvadini4115-68p,

We are currently experiencing technical issues with the charts (FYERS Web & App), and they are not displaying real-time ticks. Rest assured, our team is working diligently to resolve this matter as quickly as possible. You can continue to place orders without any disruptions. If you prefer, you can utilize the FYERS Next Desktop application as an alternative during this time.

We regret the inconvenience caused.

shruthi_shetty · July 31, 2023, 6:11am

@premiaskumar29-jkp , @pramodjanax-1iy & @samvadini4115-68p, the above issue has been resolved. I hope everything is working smoothly for you now.

We appreciate your patience. Thank you.