16585 - Orders getting rejected

Support Desk
1

Hi,

Please help me, i am not able to trade due to reason ‘16585 not a valid account number’ .

2

Hi @5OaWBjcHDx, could you please let me know when you opened the account?

3

Hi, it was opened today.

4

Could you try placing orders from tomorrow? Your UCC will be done today, so you will be able to place orders starting tomorrow, @5OaWBjcHDx.

5

Okay sure, ill try tomorrow. Thanks