Atul
·Software Engineer

Authorization Not properly Synced

Yesterday Date - 3 Sep 2024, I encountered several issues regarding the Premier IPO process.

 

  1. I successfully completed the authorization through TPIN on the through Android Fyers app at 9:17 AM. However, upon checking the authorization status by clicking the relevant icon, it indicated that I still needed to authorize. Consequently, I ended up authorizing the Premier IPO twice.

    Time : 9: 17 AM Tpin generated

 

  1. At 9:45 AM, Premier IPO shares listed at a price of 990. I planned to sell my shares at 10 AM, so I accessed the trading window, entered my order for 33 shares, and attempted to set a limit price. This action prompted another request for authorization, which I completed, marking the third time I had authorized the sale of shares. However, when I entered the quantity of 33 shares at the price of 990, the system rejected my order, stating that the IPO could only be traded starting at 10 AM.

  2. At 10 AM, when I reopened the trading window and selected the market price option, I was again prompted for authorization, which seemed unnecessary. The OTP was delayed, and by the time I completed the authorization on the Fyers web platform, the price had dropped to 900, preventing me from selling my shares at 10 AM due to these repeated authorization issues.


    Time: 10:00 AM - I entered TPIN and OTP generated.



    Time: 10:01 AM- Need to entered tpin again and OTP generated.

  3. I would like to understand why authorization is required multiple times on both mobile and web platforms. Are these systems not synchronized?

  4. A similar situation occurred with my cousin, and neither of us was able to sell our shares at 10 AM.

    I have gathered all necessary evidence and intend to file a complaint with SEBI regarding this matter.

    I request a comprehensive explanation regarding these issues.

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