Summit Air at Auckland Airport (AKL) far surpassed my predictions. I was amazed by how seamless and effective everything seemed from the time I arrived at their Summit Air AKL Terminal .The friendly, expert, and really warm demeanor of the staff helped to establish the tone for your trip. With hardly any waiting, the check-in process was quick; the terminal itself is modern, spotless, and simple to navigate. The relaxing seating areas and the presence of charging stations, which helped to make my flight wait much more enjoyable, particularly impressed me. Everything was well signposted, and there were a few excellent food and beverage choices nearby. Boarding was timely and organized; the ground staff kept us updated constantly. Summit Air surely seemed to give the customer experience top priority; this is not something you would encounter with every airline. They obviously appreciate comfort as well as efficiency, and I would definitely travel with them once more. The Summit Air terminal is a wonderful place to begin your trip if you happen to be passing AKL.